Independent international guidance for UK retailers
The International Deskby Scott Gillett
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DESTINATION GUIDE · NZ

New Zealand

Accurate descriptions, values and classifications support clearance, while GST, biosecurity and record-keeping rules depend on the goods and selling model.

PRACTICAL STARTING POINTS

What to get right

GST and import route

Check whether GST is collected at checkout or on import for the goods, value and selling model.

Biosecurity

Screen food, plant, animal, timber and natural-material goods before offering delivery.

Parcel data

Use accurate descriptions, values, origin and classifications on every shipment.

Accessible records

Keep invoices and supporting customs information available where New Zealand record-keeping rules apply.

UPDATES

Latest for NZ

Awareness onlyNew Zealand
Record keeping

New Zealand Customs clarifies record-keeping rules

New Zealand Customs is clarifying how customs records may be stored and accessed. The administrative changes do not alter the cost or clearance of typical UK-to-New Zealand e-commerce shipments.

Effective or current position10 September 2026
Published 26 Aug 2026Checked 26 Aug 2026
Read what it means
Check before you ship.This page is general guidance. Verify current requirements with official sources and professional advisers where appropriate.