Independent international guidance for UK retailers
The International Deskby Scott Gillett
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CUSTOMS, DUTIES & DELIVERY

What’s changing?

Find the changes that affect your goods—not just the newest headline.

More filters · For retailers

“In force” is the date status. Check the goods and route to see whether you need to act. These filters apply to updates; practical guides remain available in search.

26 updates
United Arab EmiratesIn force

Dubai raises its ecommerce duty-free threshold to AED1,000

Relevant to: UK retailers sending online orders for clearance through Dubai Customs under its cross-border ecommerce arrangements, and their customs representatives.

Check before sending affected goods

Ask your carrier or importer whether your shipments qualify under Notices 15/2021 and 16/2026. Confirm registration, the clearance route, CIF customs value and product exclusions before changing landed-cost calculations or checkout charges.

In force since
Published 7 Oct 2026Last reviewed 7 Oct 2026
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General newsGuidance

Customer-arranged exports: HMRC clarifies VAT zero-rating

Relevant to: UK retailers selling goods from Great Britain to overseas customers who arrange their own export transport, including personal-use purchases sent as freight or parcels.

Check before sending affected goods

Check overseas-customer eligibility and agree how you will obtain satisfactory export evidence before releasing the goods. Do not treat personal purchases carried away in the buyer’s baggage as qualifying indirect exports.

Published 3 Oct 2026Last reviewed 3 Oct 2026
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BrazilIn force

Brazil parcel declarations: check NCM and tax-code data

Relevant to: UK retailers sending parcels to Brazil for clearance through a DIR declaration, and the postal or courier operators submitting it.

Check before sending affected goods

Confirm the product classification and data handover with your shipping provider. Ask the Brazilian filing operator how it validates NCM and the separate cClassTrib tax code; resolve any rejected declaration.

In force since
Published 3 Oct 2026Last reviewed 3 Oct 2026
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European UnionIn force

Austria’s €2 parcel tax starts on 1 October: check who is liable

Relevant to: UK businesses selling goods to Austrian consumers, particularly large distance sellers and retailers using facilitating marketplaces. Direct liability depends on the Austrian-sales threshold and selling model.

Check before sending affected goods

Identify the liable seller or platform, test the €100 million Austrian-sales threshold and check payment-acceptance records. If directly liable, arrange reporting and any required Austrian fiscal representative; do not automatically add €2 to every order.

In force since
Published 30 Sept 2026Last reviewed 30 Sept 2026
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United StatesIn force

US palm-oil detention orders: check two named producers before shipping

Relevant to: UK sellers supplying US-bound palm oil or derivatives potentially linked to Mitra Aneka Rezeki or Hardaya Inti Plantation, and their US importers.

Check before sending affected goods

Check the actual producer and supporting traceability before dispatch. Resolve any MAR/HIP link or unclear product scope with the US importer and broker; unrelated Indonesian goods are not automatically covered.

Published 30 Sept 2026Last reviewed 30 Sept 2026
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General newsGuidance

It fits in an envelope. That doesn’t make it “just a letter”.

Relevant to: UK businesses sending pens, badges, toys, samples or other goods inside international letters, large letters or flats. This guide focuses on dispatch from Great Britain.

Check before sending affected goods

Check what is inside, use a service that accepts goods, declare them accurately and confirm the required invoice and customs information. Do not assume a free item has no customs value or qualifies for relief.

Published 23 Sept 2026Last reviewed 23 Sept 2026
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BrazilIn force

Brazil strengthens checks on low-value ecommerce parcels

Relevant to: UK retailers selling to Brazilian consumers, especially through platforms and logistics operators participating in Brazil’s Remessa Conforme compliance programme.

Check before sending affected goods

Check that seller details, order values and payment records agree. Ask your platform or customs representative what supporting records it needs; do not artificially split orders to obtain tax treatment.

In force since
Published 21 Sept 2026Last reviewed 21 Sept 2026
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European UnionUpcoming

Italy postpones its €2 parcel charge to 1 December 2026

Relevant to: UK retailers sending covered low-value goods for import into Italy, and businesses preparing Italian delivery prices.

Check before sending affected goods

Check that planned October charges reflect the postponement. Ask your customs representative how the national charge would apply to your route; keep separate EU duties, taxes and fees distinct.

From
Published 18 Sept 2026Last reviewed 18 Sept 2026
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United StatesIn force

US importer records: check your details before 18 September

Relevant to: UK sellers acting as the US importer of record, including under some DDP arrangements, and the brokers submitting their importer information.

Check before sending affected goods

Confirm who is the importer. Check the name, importer number, actual business address and direct contact details on Form 5106 with your customs broker, and verify the broker’s direct power of attorney.

In force since
Published 17 Sept 2026Last reviewed 17 Sept 2026
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Showing 9 of 26 updates