Shipping essentials
Useful answers to the questions that sit across destinations—from choosing the right reason for export to customs value, Incoterms and product data.
Frequently asked questions
Straight answers to common questions about customs charges, DAP and DDP, IOSS, product codes, origin, invoices and clearance.
REFERENCE GUIDEInternational shipping, customs and tax terms explained
Plain-English explanations of Incoterms, IOSS, HS codes, customs value, origin, VAT, GST and the other terms used for international orders.
CUSTOMS DECLARATIONSCan a UK business declare an international shipment as a gift?
A free item is not automatically a customs gift. Learn how destination rules differ, which declaration may be more accurate and what information you still need to provide.