Independent international guidance for UK retailers
The International Deskby Scott Gillett
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WELCOME TO THE FIRST EDITION

Why I built The International Desk

Customs rules have a habit of changing while businesses are busy getting real orders out of the door. A new data field, tariff measure or destination requirement can quickly affect the cost of a shipment—or whether it clears at all.

I built The International Desk to turn those changes into straightforward guidance for UK retailers. It is a place to find what has changed, who it affects and what is worth checking next, without having to translate pages of technical language first.

This monthly briefing brings the most useful updates together in one place. I want it to be practical, easy to dip into and human. Customs may be serious, but reading about it does not have to feel like hard work.

THE MONTH IN ONE MINUTE

EU sellers need to prepare product identifiers before November. US customs treatment continues to depend on exact classification and origin. New guidance for South Africa, New Zealand, Switzerland and Dubai reinforces the need to understand the destination process rather than rely on one universal parcel dataset.

A QUICK CUSTOMS BREAK

Can you find all eight?

Customs is important. That does not mean every part of the briefing has to be serious. Find the eight shipping words hidden across or down in the grid.

WORTH KNOWING (AND SLIGHTLY RANDOM)

International facts for the next awkward silence

1880

Parcels went properly international

The Universal Postal Union concluded its first international parcel post convention in 1880—proof that agreeing how to send a box across borders has never been a quick job.

UPU source →
1911

Airmail began with one brave pilot

Henri Pequet flew the first official airmail service on 18 February 1911. Today we worry about API fields; he had an aeroplane made largely from wood and fabric.

UPU source →
1988

HS codes are younger than the barcode

The Harmonized System entered into force in January 1988. It created a shared international language for classifying goods—even if choosing the right code can still feel like a puzzle.

WCO source →
12th century

Customs paperwork is not a new complaint

England has evidence of customs dues being collected regularly as far back as the twelfth century. At least nobody had to remember an online portal password.

The National Archives source →
AWAY FROM THE DESK

A memorable August

I’ve spent part of August in Florida with my family, including a brilliant day at Disney World with my daughter. Before heading home, I’m finishing the trip with three days in New York.

It has been a good chance to switch off, spend proper time together and return home ready for the month ahead.

Scott with his daughter at Disney World in Florida
Florida, August 2026
General guidanceThis edition summarises briefings published on The International Desk. Verify the linked official sources and obtain specialist advice where appropriate.